Terms and Conditions

The Antique and Vintage Wardrobe terms and conditions apply to the use of this website jacqcroc@aol.com. By accessing this website and/or by placing an order you agree to be bound by these terms and conditions:

General

All items for sale on the antiques and vintage are pre-loved and have considerable age. As such they will be seldom perfect and are likely to show signs of wear and tear. The condition of items is noted in the description, along with photographs. Whilst we try to ensure that our descriptions are accurate, we may occasionally miss some information. Therefore we are more than happy to provide additional information on request. We are also happy for purchasers to pay us a visit to look at or collect purchased items. Please email jacqcroc@aol.com. Please note that all items are collectables and not toys and as such are not suitable for children. 

Placing an order

  • To place an order, please use our online checkout process or email us direct at jacqcroc@aol.com.
  • Please note that items may be for sale elsewhere (for example, at a fair) and our acceptance of an order is sent to you prior to despatch.
  • The purchase contract is made when we accept and dispatch your order.
  • We reserve the right to cancel an order and will issue a full refund of any money paid if we have already sold the item, if there has been a pricing or description error or if you do not meet the criteria of our terms and conditions.  

 Payment methods

We accept payment in GBP pound sterling only.

For UK purchasers: we accept cheques and Paypal. If purchasers are collecting items in person we would also accept cash or card payment.

For overseas customers: we accept Paypal in GBP pound sterling.

Delivery

Items will be delivered promptly following cleared payment. Please email us at jacqcroc@aol.com  if you have any specific delivery requests.

Postage and packaging prices are dependent on size of object. Items will usually be sent via My Hermes signed for service, Royal Mail Special Delivery or Royal Mail Signed For. Overseas buyers should contact us regarding delivery costs prior to placing an order. Please note that buyers are fully responsible for any customs charges that may be incurred as a result of purchasing one of our items, and are responsible for checking whether the item is allowed to be imported into their country.

We reserve the right to alter the cost of postage and packaging subject to receiving an accurate quote prior to sending. Buyers will be informed of any difference in price (this could be more or less) prior to the item being sent. For larger items we ask that you contact us prior to purchase so that we can give you an accurate cost for delivery.

Items are not sent with any insurance other than that included in the My Hermes/ Royal Mail service; the purchaser must arrange their own insurance beyond this. We will not be held responsible for items lost or damaged in the post.

Items can be collected from our workshop. Local deliveries may be possible for a small charge. Buyers are able to organise their own courier if necessary. Please contact us for further information.

We also visit stand at selected antiques fairs and would be happy for customers to collect small items from our stall. Please see the calendar section of the website to see where we will be and then email us at jacqcroc@aol.com to arrange this service.

Cancellations and returns policy

  1. If you wish to cancel your online order please email jacqcroc@aol.com. If good have already been dispatched then please follow the instructions in 2 (below)
  2. We are happy to accept returns for items purchased online for any reason within 14 working days of receipt for a full refund or exchange*
  3. Items purchased at fairs or from our workshop are sold as seen and are non returnable.

*Please note that in the event of an item being returned to us, return postage costs will not be refunded. It is the responsibility of the customer to pay for returning the items to us. The purchaser is fully responsible for the safe return of items to us. Items must be returned in the same condition that they were sent, unused by the customer and with labels attached. Any items that have had labels removed, re-attached, or have been used are non returnable. International customers- we are happy to accept returns (sent withing 14 days of purchase) but we are unable to refund any postage costs.

Copyright

All intellectual property of The Antique and Vintage Wardrobe remains the property of The Antique and Vintage Wardrobe. By using this website you agree to respect the intellectual property of The Antique and Vintage Wardrobe and will refrain from copying, reproducing, transmitting or exploiting any material contained in the website.

Disclaimer

All information provided on this website is the writer's own view and is provided as a suggestion only. Please seek specialist advice if you are in any doubt. We will not be held responsible for any damage caused as a result of following our suggestions.

Contact details:

The Antique and Vintage Wardrobe website is run by J Crocker, trading as The Antique and Vintage Wardrobe/ The Antique and Vintage Shop. We are not registered for VAT.

Email: jacqcroc@aol.com

Telephone: 07539 275 894