Purchasing items in a Virtual Fair

If you decide to purchase an item from us via a virtual fair, we thank you for your order. We hope you will be very happy with your purchase!
Please note that all of our items are vintage or antique and as such have been pre-loved and will not be in perfect condition. We try to point out any significant defects in the item description. Please do not hesitate to contact us for additional photographs or further information prior to settling this invoice. We send invoices via izettle or Paypal.

Returns

UK and EU customers: We are happy to accept returns of items purchased unseen (online) for any reason; please contact us as soon as possible and strictly within 14 working days of receipt. Once you have informed us that you will be returning the item, you then have 14 days to return the item for a refund or exchange. Please note that if you requested express shipping at an additional cost, the additional cost of this shipping method will not be returned. Return shipping costs will also not be refunded. Please return the item as soon as possible after informing us of your decision to return. Refunds will only be issued after an item has been returned to us. Please note that in the event of an item being returned to us, it is the responsibility of the customer to pay for returning the items to us. The purchaser is fully responsible for the safe return of items to us. Items must be returned in the same condition that they were sent, unused by the customer and with labels still attached as they were sent. Any items that have had labels removed, re-attached, or have been used are non returnable. If items are lost or damaged whilst being returned, we may charge you, or not refund you, to compensate for the loss or damage. We do not accept requests for returns from anyone other than the original purchaser.

International Customers: We are able to send most items to selected countries. Please contact us before placing an order. We accept Payment in GBP pound sterling. We will only deliver overseas if proof of delivery is able to be obtained. Please note that overseas customers are responsible for any customs charges that may incur as a result of purchasing items from The Antique and Vintage Wardrobe. Please note that the customer is responsible for checking that the item purchased is allowed legally to be shipped to their destination. We will not be held responsible for any costs incurred if items are returned/destroyed due to being a prohibited item.
We are happy to accept returns of items purchased unseen (online) for any reason; please contact us as soon as possible and strictly within 14 working days of receipt. Once you have informed us that you will be returning the item, you then have 14 days to return the item for a refund or exchange. Please note that shipping costs will not be refunded (neither the initial postage cost nor the return postage costs) . Please return the item as soon as possible after informing us of your decision to return. Refunds will only be issued after an item has been returned to us. Please note that in the event of an item being returned to us, it is the responsibility of the customer to pay for returning the items to us. The purchaser is fully responsible for the safe return of items to us. Items must be returned in the same condition that they were sent, unused by the customer and with labels still attached as they were sent. Any items that have had labels removed, re-attached, or have been used are non returnable. If items are lost or damaged whilst being returned, we may charge you, or not refund you, to compensate for the loss or damage. We do not accept requests for returns from anyone other than the original purchaser.

Please read our privacy notice for how we handle your details. We only use your details to process your order and will not pass to third parties or use to send newsletter or advertising literature.